Privacy Policy

Zurich, April 16, 2026

Protecting your privacy is very important to us. Below, we inform you about the processing of personal data by transferly.swiss c/o Digio AG, Birmensdorferstrasse 94, CH-8003 Zurich.

1. General Notice

Based on Article 13 of the Swiss Federal Constitution and the data protection provisions of the Swiss Confederation (Data Protection Act, DSG), every person has the right to privacy and to protection against misuse of their personal data. The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the applicable data protection regulations and this privacy policy.

In cooperation with our hosting providers, we make every effort to protect the databases as well as possible against unauthorized access, loss, misuse, or falsification.

Please note that data transmission over the Internet (e.g. when communicating by email) may have security vulnerabilities. Complete protection of data against access by third parties is not possible.

By using this website, you consent to the collection, processing, and use of data as described below. This website can generally be visited without registration. In this context, data such as pages accessed or the names of retrieved files, date and time are stored on the server for statistical purposes without such data being directly related to your person. Personal data, in particular name, address, or email address, is collected on a voluntary basis wherever possible. No disclosure of data to third parties takes place without your consent.

In addition, we process personal data in connection with paid services, in particular for billing purposes, for compliance with legal obligations, and for compliance with tax regulations.

2. Processing of Personal Data

Personal data is any information relating to an identified or identifiable person. A data subject is a person about whom personal data is processed. Processing includes any handling of personal data, irrespective of the means and procedures used, in particular the retention, disclosure, collection, deletion, storage, modification, destruction, and use of personal data.

We process personal data in accordance with Swiss data protection law. In addition, where and insofar as the EU GDPR is applicable, we process personal data on the basis of the following legal grounds in connection with Art. 6(1) GDPR:

Consent (Art. 6(1) sentence 1 lit. a GDPR) - The data subject has given consent to the processing of personal data relating to them for one or more specific purposes.
Performance of contract and pre-contractual requests (Art. 6(1) sentence 1 lit. b GDPR) - Processing is necessary for the performance of a contract to which the data subject is party or in order to take pre-contractual measures at the request of the data subject.
Legal obligation (Art. 6(1) sentence 1 lit. c GDPR) - Processing is necessary for compliance with a legal obligation to which the controller is subject.
Protection of vital interests (Art. 6(1) sentence 1 lit. d GDPR) - Processing is necessary in order to protect the vital interests of the data subject or another natural person.
Legitimate interests (Art. 6(1) sentence 1 lit. f GDPR) - Processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject that require protection of personal data.

We process personal data for the duration necessary for the respective purpose or purposes. In the case of longer retention obligations due to statutory or other obligations to which we are subject, we restrict processing accordingly.

Specifically, we process personal data in the following cases:

Visiting our website
Each time transferly.swiss is accessed, the web server automatically stores a log file documenting, for example, the name of the URL accessed, the visitor’s IP address, the date and time of access, the browser used, the volume of data transferred, the HTTP status code, and the requesting provider.

In addition, on each visit, provided visitors have given their consent via the cookie settings, anonymized visitor data such as the date and time of access, origin, device, device type, operating system, browser, screen resolution, etc. is stored in the self-hosted open-source web analytics service Matomo.

This data is evaluated exclusively for the purposes of ensuring the uninterrupted and secure operation of the site, improving the offering, and optimizing advertising.
Hosting services by third-party providers
transferly.swiss has commissioned Flow Swiss AG, Dufourstrasse 49, CH-8008 Zurich, within the framework of hosting services for the presentation, support, and operation of its service. Flow Swiss AG is an ISO-27001 certified cloud provider that stores all data in Switzerland in certified data centers.
Collection and use of data
Personal data is collected and used only in the following cases:
1. When visiting our website or using our services by means of server logs, usage statistics, and web analytics
2. When registering or logging in on our website
3. When ordering paid services and their billing
4. When sending and requesting data, provided the user is logged in
5. In automated abuse detection
6. When making contact or reporting abuse
7. For newsletter and informational mailings
8. In connection with paid services, the following additional data may be collected: company name, billing contact (first name, last name, email), billing address, VAT ID, payment information.

3. Security Measures

We take appropriate technical and organizational measures in accordance with the legal requirements, taking into account the state of the art, the implementation costs, and the nature, scope, circumstances, and purposes of the processing, as well as the varying likelihood and severity of risks to the rights and freedoms of natural persons, in order to ensure a level of protection appropriate to the risk.

4. Disclosure of Data to Third Parties

Hosting services
transferly.swiss has commissioned Flow Swiss AG, Dufourstrasse 49, CH-8008 Zurich, within the framework of hosting services for the presentation, support, and operation of its service. Flow Swiss AG is an ISO-27001 certified cloud provider that stores all data in Switzerland in certified data centers.
Payment providers
For payment processing of paid services by credit card, the third-party provider Stripe Inc., 510 Townsend St., San Francisco, CA 94103, USA, is used. Only the personal data necessary for payment processing and invoicing is transmitted.
Two-factor authentication (2FA)
For two-factor authentication, SMS messages are sent, among other things. In this context, the mobile telephone number of the affected persons is transmitted to Twilio Inc., 101 Spear Street, 1st Floor, San Francisco, CA 94105, USA.
Identity verification
For the optional identification of persons by means of an officially issued identification document and a facial image, the third-party provider Stripe Inc., 510 Townsend St., San Francisco, CA 94103, USA, is used.
Captcha verification
This website uses Friendly Captcha, a proof-of-work-based, privacy-friendly, and fully GDPR-compliant solution to block spam or abuse.

Friendly Captcha generates a unique crypto puzzle for each user, which is solved fully automatically in the user’s browser without storing their personal data.

Friendly Captcha GmbH, Am Anger 3-5, 82237 Wörthsee, Germany
Display of videos via Vimeo
This website embeds videos from Vimeo.com. Vimeo.com is an online video streaming service which allows user tracking to be minimized.

The data collected by Vimeo.com and its use are explained in detail in their Privacy Policy.

Vimeo.com, Inc., Data Protection Officer, 330 West 34th Street, 10th Floor, New York, New York 10001, privacy@vimeo.com
VAT ID verification
For the purpose of validating VAT IDs, data may be transmitted to external services, in particular to the European Union’s VAT Information Exchange System (VIES). Only the data required for validation is transmitted.

When a user registers on transferly.swiss, they automatically consent to receiving newsletters and online marketing emails (approx. twice per month). Unsubscribing from these emails is possible at any time via the link in the email. A renewed subscription can be made via the contact option described in the imprint or via the customer portal.

6. Cookies

In order to make visiting our website attractive and to enable the use of certain functions, to display suitable products, or for market research, we use so-called cookies on various pages, among other things.

The user can decide for themselves about the use of cookies. We generally distinguish between two types of cookies:

Functional Cookies: These cookies are required for the proper functioning of our service and cannot be refused. By using transferly.swiss, a user implicitly accepts the storage of such cookies on their device.
Analytics Cookies: These cookies are used for the anonymized recording of user behaviour and for analytical purposes to improve the service. The storage of analytics cookies is based on Art. 6(1) lit. f GDPR.

7. Use of Matomo

This website uses Matomo (formerly Piwik), an open-source software for the statistical analysis of visitor access. Matomo uses so-called cookies, i.e. text files that are stored on your computer and enable an analysis of your use of the website.

The information generated by the cookie about your use of the website is stored on a server in Switzerland.

The IP address is anonymized immediately after processing and before being stored. You have the option of preventing the installation of cookies by changing the settings of your browser software. Please note that, if you do so, not all functions of this website may be available.

You may decide whether a unique web analytics cookie may be stored in your browser in order to enable the operator of the website to collect and analyse various statistical data.

8. Hyperlinks to Other Websites

The transferly.swiss service may contain links to other websites and social networks. We do not monitor these websites and are neither responsible for their content nor for their handling of personal data. Our websites do not use social media plug-ins.

9. Rights, Information and Contacts

transferly.swiss has a designated data protection officer. This person is available, in particular, for information and requests concerning collected personal data and its processing, data corrections, objections to data collection and data retention, as well as requests for data deletion within the framework of data protection legislation. The data protection officer may be contacted directly as follows:

transferly.swiss
c/o Digio AG
Birmensdorferstrasse 94
CH-8003 Zurich
+41 44 523 40 40
privacy@transferly.swiss

The competent data protection supervisory authority for Switzerland is the Federal Data Protection and Information Commissioner (FDPIC): www.edoeb.admin.ch.

10. Right to Object

Where personal data with a connection to the European Union (EU) is processed pursuant to Art. 3 of the EU General Data Protection Regulation (GDPR) on the basis of legitimate interests pursuant to Art. 6(1) sentence 1 lit. f GDPR, there is a right, pursuant to Art. 21 GDPR, to object to the processing of such data where grounds relating to the particular situation of the data subject exist or where the objection is directed against direct marketing measures. In the latter case, you have the option at any time to object to the use of your data for marketing purposes (newsletter) with effect for the future.

11. Retention Period and Deletion

We retain personal data for as long as the data subject gives us their consent, as long as it is necessary for handling the relevant legal relationship, and/or as long as it is required by law. Thereafter, the personal data is deleted in the best technically possible and adequate manner.

Billing-related and tax-relevant data, in particular VAT IDs and their validation status, may be stored within the framework of statutory retention obligations. This data may also be used to fulfil evidentiary obligations towards tax authorities.

12. Changes to this Privacy Policy

If this is legally and/or factually necessary, this privacy policy will be amended. The amendment will be communicated by email to all registered users.